Privacy Policy

Last updated: May 2026

Controller

IT HELP DESK SRL
Reg. com.: J12/1073/2009
CIF: RO25565540
Str. Fagului, Nr. 56A, Mun. Cluj-Napoca, Jud. Cluj, Romania

Privacy contact: enable JavaScript to view email

Information you provide

If you contact IT HELP DESK SRL by email or phone, the data you provide may include your name, company name, email address, phone number, and message content.

Purpose and legal basis

Personal data may be used to respond to support requests, prepare offers, manage business communication, provide contracted IT services, and comply with legal obligations.

Hosting and technical data

The hosting provider may process limited technical data such as IP address, browser metadata, and request logs necessary to operate and secure the website.

Cookies

This website does not use advertising or analytics cookies by default. If non-essential cookies are added later, consent will be requested where required.

Data sharing

Data may be processed by hosting, email, accounting, legal, or other technical service providers where necessary for business operations or legal compliance.

Your rights

You may request access, correction, deletion, restriction, objection, or portability of your personal data where applicable under GDPR.

Supervisory authority

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal — www.dataprotection.ro